24/7/365 Operations Center

Managed Cloud Services

Enterprise-grade 24/7 cloud operations with proactive monitoring, automated remediation, cost optimization, and continuous compliance on AWS. Focus on innovation while we handle operations.

Service Tiers

Flexible Managed Service Plans

Essential

Foundation

  • CloudWatch monitoring & alerting
  • Monthly health checks
  • Patch management (monthly)
  • Backup monitoring
  • 8x5 support (business hours)
  • Quarterly cost review
Best for: Dev/staging environments
POPULAR
Professional

Advanced

  • 24/7 monitoring & incident response
  • Automated remediation runbooks
  • Weekly patching cycles
  • Cost optimization (monthly)
  • Security monitoring (GuardDuty)
  • 15-min response SLA (P1)
  • Dedicated TAM
Best for: Production workloads
Enterprise

Premium

  • Everything in Advanced
  • FinOps & continuous optimization
  • Architecture reviews (quarterly)
  • Compliance automation (Config)
  • Chaos engineering
  • 5-min response SLA (P1)
  • Embedded SRE team
Best for: Mission-critical systems

Monitoring & Observability Stack

Full-stack observability with AWS-native tools and automated incident response.

Amazon CloudWatch

  • • Custom metrics & dashboards
  • • Composite alarms with logic
  • • Logs Insights for querying
  • • Synthetics (canary monitoring)
  • • Application Insights (APM)
  • • Anomaly detection (ML-based)

AWS X-Ray

  • • Distributed tracing
  • • Service map visualization
  • • Latency analysis & profiling
  • • Error root cause analysis
  • • Integration with OpenTelemetry

AWS Systems Manager

  • • Patch Manager (automated)
  • • Run Command for operations
  • • Session Manager (SSH-less access)
  • • Parameter Store for secrets
  • • OpsCenter for incidents

AWS Config

  • • Continuous compliance monitoring
  • • 300+ managed rules
  • • Auto-remediation with SSM
  • • Conformance packs
  • • Multi-account aggregation

Cost Optimization

  • • Cost Explorer analysis
  • • Compute Optimizer right-sizing
  • • Savings Plans recommendations
  • • Unused resource cleanup
  • • Budget alerts & forecasting

Incident Management

  • • PagerDuty/OpsGenie integration
  • • Automated runbook execution
  • • Post-incident review (PIR)
  • • SLA tracking & reporting
  • • Escalation procedures
99.99%
Uptime SLA
<5min
P1 Response Time
30%+
Avg Cost Savings
200+
Accounts Managed

Let Us Manage Your AWS Infrastructure

Start with a free operational assessment. We'll identify optimization opportunities and provide a custom managed services proposal.

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